Welcome to our Support Center
How should I package my return?
Frequently Asked Questions
How should I package my return?
If you have the original packaging, please use it — it offers the best protection. If not, ensure the item is securely packed in similar packaging to prevent damage.
For change-of-mind returns, original packaging is required as the item must be suitable for resale.
Please return the parcel to the address provided by our Customer Support team.
If you have any questions, log in to My Account > Submit Ticket — we’re here to help.